WalvisLink
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NamRA Licensed · Walvis Bay

Cargo clearance at Walvis Bay,
handled by a licensed team
that answers when you call.

For foreign importers, mining EPCs, and logistics teams who cannot afford a port hold. WalvisLink prepares your SAD 500, submits through ASYCUDA, manages every NamRA query, handles amendments, and coordinates release — with one named agent accountable for your file from first document to final release.

Start your first clearance — freeSpeak to an agent
NamRA licensed
Same-day SAD 500 draft
One named agent, direct line
Amendments always included

48h

Average turnaround

upload to cleared

100%

ASYCUDA compliant

every submission

1

Named agent per file

no handoffs, ever

N$0

Hidden amendment fees

zero, in every plan

The problem we solve

If you have used a clearing agent before,
you already know what can go wrong.

Your agent stops responding

Documents submitted. Status unknown. You are emailing into a void while your vessel window closes and demurrage starts ticking.

Your file gets passed to someone who doesn't know it

The agent you spoke to is not the one working your file. Nobody owns it. Errors compound. You repeat yourself on every call.

The invoice arrives after clearance

Amendment fee. Handling charge. Administrative costs. None of it was in the original quote. WalvisLink has one price. What you see is what you pay.

Your cargo is held for a TIN requirement no one warned you about

From April 2026, TIN compliance is mandatory at Walvis Bay. Most agents assume you know this. We guide every client through it before it becomes a port hold.

How it works

Upload once. Approve once.

We run clearance end to end.

01

Upload your documents

Day 1

Drop your invoice, bill of lading, and packing list. Your named agent receives them immediately and starts work. Takes three minutes.

02

We prepare your SAD 500

Same day

Our licensed team extracts every field, validates your HS codes, calculates duties, and sends you a draft SAD 500 to approve. One click. Done.

03

ASYCUDA & NamRA managed

24-48 hrs

Submission, tracking, NamRA queries, amendments — we handle all of it. You get a notification at every milestone. No chasing required.

04

Cargo released

Release day

Release confirmed. Every document, every NamRA response, every amendment — stored, timestamped, and downloadable. Your compliance team will never have to ask twice.

Platform features

Built for importers who cannot afford uncertainty

Dedicated file owner

Every shipment has one named WalvisLink agent from first upload to final release. No handoffs. Direct accountability.

Zero handoffs

Real-time visibility

Track every milestone - document intake, ASYCUDA submission, NamRA response - without a single chase call.

Full visibility

SAD 500 precision

Prepared and checked by a licensed team before ASYCUDA submission. You see a duty estimate before we submit anything.

Know before you pay

TIN readiness built in

Structured guidance for foreign importers. We prepare your NamRA application letter so compliance gaps don't stall cargo.

April 2026 ready

Lower demurrage, guaranteed

Pre-validated documents and active follow-up means your cargo moves while others wait. Time at port is money.

Faster release

Amendments included, always

NamRA raises a query? We respond. Amendment needed? We file it. All included - no surprise charges after clearance.

No hidden costs

What clients say

What clients say about WalvisLink

"

We used to budget two full working days for clearance prep on every mining equipment shipment. With WalvisLink it is a same-day handoff. The time saving in my team alone justifies the fee.

Operations Lead

Southern African Mining Consortium

"

A TIN query would have held our vessel window and pushed the project by three weeks. WalvisLink caught it in the pre-check and we cleared without a single hold. That is a material risk removed from my schedule.

Project Controls Manager

Energy EPC — Namibia

"

I manage imports through Rotterdam, Singapore, and Durban. Walvis Bay used to be the corridor I dreaded because of agent communication. WalvisLink contacts me before I think to ask. First time that has ever happened.

Regional Logistics Director

European Industrial Group

Common questions from logistics teams

Questions from logistics teams

We already have a clearing agent in Namibia.

Most of our clients said the same before their first WalvisLink clearance. Start with one shipment and compare the experience. No commitment, no setup fee, first clearance free.

How do I know my documents are secure?

All documents are stored in encrypted private storage with no public access. Every download is authenticated and ownership-verified. Your cargo documents are more secure here than in an email thread.

What if NamRA raises a query or we need an amendment?

We handle it. Amendments and NamRA query responses are included in every plan at no extra charge. This is not a premium feature — it is how clearance should work.

We are a foreign company with no Namibian TIN yet.

This is exactly why we built the TIN guidance flow. We prepare your application letter, check your documents against NamRA requirements, and flag any gaps before they hold your cargo. Start now — do not wait for a shipment to be booked.

Pricing

One price. Everything included.

Amendments, NamRA queries, ASYCUDA follow-up — all included in every plan. No surprise invoices after your cargo clears.

Free

N$0

Your first clearance, full service

  • Full SAD 500 preparation
  • ASYCUDA World submission
  • NamRA follow-up and queries
  • Release coordination
  • Document storage
  • Amendments included
Start your first clearance — free

No credit card. No commitment. Full service.

Available for standard commercial cargo. One per company.

Starter

N$3,500

per consignment

  • Everything in Free tier
  • Unlimited future clearances
  • Named agent assigned
  • Full document vault
Get started

Market rate for comparable clearances: N$4,000–N$8,000

Most popular

Professional

N$9,500

per month · up to 4 clearances

  • Everything in Starter
  • Dedicated named agent
  • Priority 4-hour response SLA
  • Amendments always included
  • TIN guidance included
  • Full audit trail export
  • Monthly clearance report
Start free — upgrade when ready

Save N$4,500/month versus per-clearance pricing

Enterprise

Custom

5+ clearances/month

  • Everything in Professional
  • Unlimited clearances
  • Custom SLA agreement
  • ERP and API integration
  • Dedicated account team
  • White-glove onboarding
Contact us

Most clients recover our fee in demurrage savings on their first shipment alone. A single day of demurrage at Walvis Bay costs more than a monthly Professional plan.

FAQ

Questions, answered honestly

Is this an official NamRA filing portal?

No. WalvisLink is a licensed clearing agent. We submit and manage clearance through ASYCUDA and NamRA on your behalf - under our license. Legal responsibility rests with us.

What documents do I need to upload?

Commercial invoice, bill of lading, and packing list for most shipments. Your agent will tell you if anything additional is needed - before you need it.

Are amendments really included?

Yes. All plans include amendments and NamRA query responses at no extra charge. Clearance is one job, not ten separate line items.

Why does TIN readiness matter right now?

From April 2026, TIN compliance is mandatory at Walvis Bay. Missing it creates port holds that cost far more than our fees. Our wizard guides you through every step.

Your next shipment should be your easiest.

Upload your documents once. WalvisLink assigns your named agent, prepares your SAD 500 the same day, and manages every step through to release. If something goes wrong — NamRA query, amendment, missing document — we handle it. That is what licensed means. That is what accountable means.

Start your first clearance — free

No commitment · No setup fee · First clearance satisfaction guaranteed